{"id":10,"date":"2020-10-20T11:54:34","date_gmt":"2020-10-20T11:54:34","guid":{"rendered":"http:\/\/nrocrc.org\/annual-report\/?page_id=10"},"modified":"2021-10-15T15:42:02","modified_gmt":"2021-10-15T15:42:02","slug":"archive-2020","status":"publish","type":"page","link":"https:\/\/nrocrc.org\/annual-report\/archive-2020\/","title":{"rendered":"2020 Annual Report"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#ffffff”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/logo.png” show_bottom_space=”off” align=”center” _builder_version=”4.6.6″ _module_preset=”default” width=”100%” max_width=”40%” custom_margin=”-20px||40px||false|false” custom_padding=”||||false|false”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#ffffff” use_background_color_gradient=”on” background_color_gradient_start=”rgba(255,255,255,0.51)” background_color_gradient_end=”rgba(255,255,255,0.13)” background_image=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Youth-Leadership-Paint-it-Up-Summer-2019-.jpg” parallax=”on”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”Delicious Heavy||||||||” text_text_color=”#ffffff” text_font_size=”58px” text_letter_spacing=”5px” text_line_height=”1.3em”]

2019\/2020<\/p>[\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”Delicious Heavy|700|||||||” text_text_color=”#000000″ text_font_size=”96px”]

Annual Report<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#7EBEC5″][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

Message From the President of Our Board & Our Executive Director<\/h1>\n

 <\/p>\n

As 2020 marks the 30th anniversary of the Nepean, Rideau and Osgoode Community Resource Centre (NROCRC), we want to acknowledge our valued volunteers and board members<\/span><\/span><\/a>, partners, and dedicated staff over the past three decades who have supported the urban, suburban and rural Ottawa neighbourhoods in our catchment area. In 2019\/2020, we were presented with many opportunities that enhanced our work with communities in supporting their strengths, challenges and successes. Together, we continued to identify and address service gaps in order to positively impact the diverse populations, from children to seniors to newcomer families, that reside in the large geographic area we serve.<\/p>\n

With the arrival of the COVID-19 pandemic towards the end of our fiscal year, we embarked on the long journey of enabling staff to work remotely and delivering more of our programs virtually in order to maintain a strong level of support in the community. We began to see a grave increase in food security and mental health issues in our neighbourhoods and across the city. In response, we quickly developed health and safety plans and protocols that included the use of technology to allow us to continue working effectively as a team, while providing easy access to both virtual programs and such critical supplies as food vouchers, Good Food Boxes and Baby Cupboard items directly to the community. As a result of this massive team effort, and thanks to the quick response of our funders, we were able to maintain most of our programs. We continue to learn and adapt to the ever-evolving situation and changing circumstances as we move forward.<\/p>\n

There were many programs and partnerships that contributed to NROCRC\u2019s success in the 2019\/2020 fiscal year, including our summer camp programs; Tools 4 School; food security initiatives; Baby Cupboard; Milk and Eggs program promoting healthy eating for pregnant mothers and their babies; and many social and fitness programs for children, youth, women and seniors. You will find our programs and services described in further detail throughout this report.<\/p>\n

In the spring of 2019, we held our eighth annual Shine A Light on our Community Gala at the Centurion Conference Centre. A great time was had by all as we listened and danced to the music of headliner Johnny Vegas, and bid on the generously donated items in our live and silent auctions. Our biggest fundraiser of the year, this event raised a total of $33,000.<\/p>\n

We also undertook major changes in the reception area of NROCRC in 2019, which has improved both the accessibility of our services as well as the centre\u2019s risk reduction measures for our staff and clients. Visitors to the new reception area have expressed their appreciation for this welcoming space, with its fresh colours and increased functionality. These renovations have also allowed us to serve the clients at our centre more safely, as physical distancing is now possible within the new layout.<\/p>\n

As we prepare this Annual Report, we acknowledge NROCRC\u2019s recent transition in leadership. In September 2020, we bid a bittersweet farewell to Sandy Wooley, our Executive Director of 12 years. We are grateful for her excellent direction and dedication to building NROCRC\u2019s success over her time with us. We are pleased to welcome Anita James as our new Executive Director, who comes to us with a wealth of knowledge and experience gained from her many years of work with the Ottawa Community Foundation and local community health centres. We will also soon be saying a fond farewell to our Board President, Darryl Bilodeau, and Board member, Jared Kitcher, both of whom have faithfully served on our Board of Directors for the last nine years.<\/p>\n

Looking forward, we plan to work strategically and collaboratively with our many volunteers, supporters and partners in order to continually enhance our capacity to achieve the highest level of positive impact in our communities.<\/p>\n

Stay safe and stay well.<\/span><\/p>\n

 <\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_team_member name=”Anita James” position=”Executive Director” image_url=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/anita.jpg” _builder_version=”4.6.6″ _module_preset=”default” position_text_color=”#ffffff”][\/et_pb_team_member][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/anita4.png” title_text=”anita4″ _builder_version=”4.6.6″ _module_preset=”default” max_width=”57%”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_team_member name=”Darryl Bilodeau” position=”President of Board” image_url=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Darryl-Bilodeau-1.jpg” _builder_version=”4.6.6″ _module_preset=”default” position_text_color=”#ffffff”][\/et_pb_team_member][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/darryl.png” title_text=”darryl” _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#253938″][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_text_align=”center” header_text_color=”#ffffff”]

2019\/2020 Highlights<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Barrhaven-Youth-Program-Therapeutic-Yoga.jpg” title_text=”Barrhaven Youth Program – Therapeutic Yoga” _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Pride-2-rotated.jpg” title_text=”Pride 2″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”100ms”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Samantha-Sheila-RDO-Recovery-Day-Ottawa-2019-2.jpg” title_text=”Samantha & Sheila RDO (Recovery Day Ottawa, 2019)” _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”200ms”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/IMG_8739-2.jpg” title_text=”IMG_8739″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”300ms”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/20200309_135258-2.jpg” title_text=”20200309_135258″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”400ms”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/November-4th-Group-receiving-the-Award1.jpg” title_text=”November 4th – Group receiving the Award1″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”500ms”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Poster-Contest-3.jpg” title_text=”Poster Contest 3″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”300ms”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Pie-Baking-Event-2.jpg” title_text=”Pie Baking Event 2″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”400ms”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/Paint-Night-1.jpg” title_text=”Paint Night 1″ _builder_version=”4.6.6″ _module_preset=”default” animation_style=”fade” animation_delay=”500ms”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#7EBEC5″][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” custom_margin=”||-75px|||”]

People Served by Our Programs<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ custom_padding=”||0px|||”]

Number of unique clients who participated in each program<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”21″ count_to_number=”372″ count_from_number=”0″ count_duration=”0.5″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Food Security<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”6″ count_to_number=”112″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.1″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Baby Cupboard<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”100″ count_to_number=”1776″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.2″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Community Development<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”15″ count_to_number=”271″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.3″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Sports and Recreation<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”5″ count_to_number=”97″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.4″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

After School Program<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”3″ count_to_number=”54″ count_from_number=”0″ count_duration=”0.5″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Barrhaven Youth<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”3″ count_to_number=”45″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.1″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Tornado Relief<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”7″ count_to_number=”124″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.2″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Summer Camp<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”14″ count_to_number=”242″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.3″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

EarlyON<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”1″ count_to_number=”25″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.4″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Parkwood Hills Youth Leadership Group<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”2″ count_to_number=”29″ count_from_number=”0″ count_duration=”0.5″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Milk & Eggs<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”9″ count_to_number=”161″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.1″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Elder Abuse Intake and Case Management<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”40″ count_to_number=”711″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.2″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Elder Abuse Education and Awareness Sessions<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”27″ count_to_number=”473″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.3″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Tools 4 Schools<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”12″ count_to_number=”205″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.4″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Caring and Sharing<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”53″ count_to_number=”939″ count_from_number=”0″ count_duration=”0.5″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Income Tax Clinic<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”44″ count_to_number=”78″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.1″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Ontario Electricity Support Program<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”18″ count_to_number=”312″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.2″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Intake & Counselling \u2014 Youth and Adult<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”74″ count_to_number=”1320″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.3″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Information & Referral<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_jt_counter counter_type=”circle” count_circle_percent=”77″ count_to_number=”1367″ count_from_number=”0″ count_duration=”0.5″ count_animation_delay=”0.4″ circle_bar_color=”#ffffff” circle_track_color=”rgba(255,255,255,0.15)” circle_line_width=”10″ _builder_version=”4.6.6″ _module_preset=”default” number_font=”|800|||||||” number_text_color=”#000000″ number_font_size=”3.5em” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][\/et_pb_jt_counter][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″ text_font_size=”20px” text_orientation=”center” custom_margin=”-10px||||false|false” custom_padding=”0px||||false|false”]

Seniors<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#cedada”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

NROCRC’s Programs and Services<\/h1>\n

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Using a strong Community Development model and engagement of the communities we serve, NROCRC is proud of the quality and variety of our programs that are accessible to children, youth, women, seniors, families, and newcomer populations. The programs and events of 2019\/2020 continued to bring residents together and strengthen our communities. In February and March of 2020, as the pandemic began, we quickly adapted much of our programming to provide virtual or in-person activities that followed heath and safety protocols in order to protect the well-being of our residents, partners and staff.<\/p>\n

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Children and Youth Programs\u00a0<\/span><\/h3>\n

Our programs and services for youth included sports and recreation activities; after-school programs; summer camps; the EarlyON Program; Tools 4 School; the Parkwood Hills Youth Leadership Program; the Osgoode Youth Advisory Committee; Girls Mental Wellness sessions, and much more.<\/p>[\/et_pb_text][et_pb_toggle title=”View highlights of our children and youth programs and services in 2019\/2020″ _builder_version=”4.6.6″ _module_preset=”default”]

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  • In collaboration with the Osgoode Youth Association, NROCRC created an Osgoode Youth Advisory Committee, providing youth in grades 7-12 with an opportunity to connect and engage with their community.\u00a0 <\/span>Multiple events included a community block party, the Haunted Trail, participation in the Osgoode Canada Day and Christmas in the Village celebrations, and neighbourhood outreach at the beginning of the pandemic.<\/li>\n
  • <\/span>The Girls Mental Wellness group, in collaboration with the Osgoode Youth Association, was a six-week program for girls in grades 7-10. Through fun activities, sports and conversations, the program addressed topics such as conflict management, healthy relationships, managing stress, self-esteem and body image.<\/li>\n
  • <\/span>Our Paint it Up project, funded by Crime Prevention Ottawa, engaged youth from the Parkwood Hills Youth Leadership Program and the Parkwood Hills Residents\u2019 Group with a local artist to paint a mural in the Parkwood Hills neighbourhood.<\/li>\n
  • <\/span>Youth from our Parkwood Hills Youth Leadership Program participated in the Youth of Today project, which is a youth-led initiative funded by Youth Action Now. They delivered care packages to the homeless, and hosted events for other youth in the community, while also supporting the Tools 4 School program to provide backpacks and school supplies to students in need.<\/li>\n
  • <\/span>In May of 2019, our annual Top Shelf Ball Hockey Tournament had an increase in participation numbers and sponsorship support, as well as increased engagement from local businesses and the Barrhaven community. In addition to engaging youth in the tournament, all proceeds from the event are allocated to youth initiatives in Barrhaven.<\/li>\n<\/ul>[\/et_pb_toggle][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

    <\/h1>\n

    Adult and Family Programs\u00a0<\/span><\/h3>\n

    Programs and services for women, families and newcomer populations occurred in multiple neighbourhoods, and included sports and recreation activities; the Milk & Eggs Program; food security initiatives; the Baby Cupboard; Women’s Crafting Groups, and more.<\/span><\/p>[\/et_pb_text][et_pb_toggle title=”View highlights of our adult and family programs and services in 2019\/2020″ _builder_version=”4.6.6″ _module_preset=”default”]

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    • <\/span>Weekly swimming, Zumba and yoga classes for women in the Parkwood Hills neighbourhood. This was made possible with support from the\u00a0Ministry of Heritage, Sport, Tourism and Culture Industries,<\/span> and the use of free space was provided by Minto Apartments.<\/li>\n
    • <\/span>In partnership with Scot Miller from La Cantina Streatery, we were able to provide rural residents with the opportunity to gather at a fun and creative community cooking event. Participants learned to make Salsa Verde<\/i> and homemade Churros<\/i>.<\/li>\n
    • <\/span>NROCRC’s food security initiatives and Baby Cupboard program continued to assist residents struggling to afford food and\/or diapers and baby formula. The distribution of gift cards for area grocery stores and provision of fresh fruits and vegetables through Good Food Boxes were in high demand once the COVID-19 pandemic arrived.<\/li>\n
    • <\/span>The Women\u2019s Crafting Group members and their children dressed up to visit Ottawa City Hall to go trick-or-treating with the Mayor, decorate pumpkins and watch spooky movies in the Council Chambers. For many in the group, it was their first time at City Hall, while a number of the women had been there before to partake in the Making Voices Count<\/i> civic engagement training with the City for All Women Initiative.<\/li>\n
    • <\/span>NROCRC’s free Income Tax Clinics for low-income residents, usually held in March and April of each year, were somewhat delayed due to restrictions on in-person meetings. Once we were able to adapt the program, the clinic assisted 939 clients in completing their taxes.<\/li>\n
    • <\/span>In partnership with United Way East Ontario, NROCRC was pleased to introduce the United Way Energy Assistance Pilot Project to help low-income residents reduce their energy bills. \u00a0<\/span><\/li>\n<\/ul>[\/et_pb_toggle][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

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      Seniors Programs\u00a0<\/span><\/h3>\n

      NROCRC’s programs and services for seniors included recreational activities designed to help lessen social isolation, such as our Young at Heart program and other seniors\u2019 groups in various neighbourhoods; seniors\u2019 outreach, especially active during the beginning of the pandemic; and our Elder Abuse Response and Referral Service (EARRS), available city-wide to seniors, service providers, and others who are seeking advice and support to deal with situations related to abuse.\u00a0<\/span><\/p>[\/et_pb_text][et_pb_toggle title=”View highlights of our supports to seniors in 2019\/2020″ _builder_version=”4.6.6″ _module_preset=”default”]

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      • <\/span>Weekly events such as senior-led fashion shows, craft activities, educational talks, and social gatherings in various neighbourhoods. There were also numerous weekly get-togethers via Zoom once the pandemic started.<\/li>\n
      • <\/span>Establishing a seniors\u2019 outreach team to touch base with seniors in our catchment area who might be isolated or unable to leave their homes. This service helped to ensure that isolated seniors were able to access resources such as food or counselling, if needed.<\/li>\n
      • <\/span>Establishing a grocery delivery program that provided Good Food Boxes to seniors in our catchment area who were especially vulnerable during the pandemic, and were unable to safely leave their homes to regularly access fresh food.<\/li>\n<\/ul>[\/et_pb_toggle][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

        <\/h1>\n

        Counselling Services\u00a0<\/span><\/h3>\n

        NROCRC continued to offer high-quality, short-term counselling services to individuals, couples, and youth aged 12 to 17 years old residing in our catchment area. The counselling team also includes an Intake position that provided resources, referrals, and systems navigation services.<\/span><\/p>[\/et_pb_text][et_pb_toggle title=”View highlights of our Counselling Services in 2019\/2020″ _builder_version=”4.6.6″ _module_preset=”default”]

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        • <\/span>One of our counsellors co-facilitated the Girls Mental Wellness group and information sessions on youth mental health in partnership with the Osgoode Youth Association.\u00a0<\/span><\/li>\n
        • <\/span>With the start of the COVID-19 pandemic, our intake and counselling services continued to be responsive by providing mental health supports by phone, email, and virtual sessions.\u00a0<\/span><\/li>\n
        • <\/span>In partnership with Jewish Family Services of Ottawa, we continued to offer a weekly walk-in counselling clinic at NROCRC that was adapted to provide virtual sessions when the pandemic began.<\/li>\n<\/ul>[\/et_pb_toggle][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

          <\/h1>\n

          Looking Ahead to the Year to Come\u00a0<\/span><\/h3>\n

          As we move forward in 2020\/2021, we are constantly responding to the changing conditions of the pandemic, and are proud that we were able to adapt our programs and services to suit the needs of our community, while following the health and safety guidelines set in place by Ottawa Public Health and the Province of Ontario. We look forward to transitioning back to providing more in-person programs and services when conditions allow.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#7EBEC5″][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/nrocrc.org\/annual-report\/wp-content\/uploads\/2020\/11\/George.jpg” title_text=”George” align=”right” _builder_version=”4.6.6″ _module_preset=”default” max_height=”284px”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” custom_margin=”||-7px|||”]

          VOLUNTEER OF THE YEAR<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]

          George Kong<\/h1>[\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_text_color=”#253938″]

          \u201cVolunteering is important to me because I have been served by many\u00a0volunteers’ good service over the years, and I\u00a0think it is time for me to do the same. I also have been inspired by these words: Love your neighbor as yourself,<\/i> and It is more blessed to give than to receive\u201d.\u00a0<\/span><\/i> \u2013 George Kong<\/p>[\/et_pb_text][et_pb_toggle title=”Read more about George” open_toggle_text_color=”#b1806c” icon_color=”#e09900″ _builder_version=”4.6.6″ _module_preset=”default” title_text_color=”#b1806c” background_color=”#cedada”]

          George Kong has been an active supporter of NROCRC, and a respected, engaged community member. In 2019, NROCRC delivered a project to reduce social isolation for seniors in Nepean, Ward 9. As many of the participants spoke Mandarin, George offered to act as a translator to address the language barrier and ensure that participants were kept well-informed. He volunteered his time twice a week to provide translation services, support community-based activities, and facilitate dialogue with residents. His presence significantly increased the level of inclusion, as many Mandarin-speaking residents engaged in the project. In addition, he assisted with the registration process for the Christmas Exchange Program at NROCRC by helping with translation for Mandarin clients seeking support for the holiday season.<\/p>\n

          George is also a member of the Seniors Roundtable, representing the Coalition of Community Health and Resource Centres of Ottawa, and participates on a Seniors 55+ disabilities group in Ward 9.<\/p>\n

          NROCRC is grateful for the generosity and compassion George demonstrates in his support of the community and the addressing of city issues.\u00a0<\/span><\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#cedada”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default” min_height=”85px”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” custom_margin=”||0px|||” custom_padding=”||0px|||”]

          2019\/2020<\/h2>[\/et_pb_text][et_pb_cta title=”Financial Report” button_url=”\/assets\/files\/NROCRC-Audited-Financial-Statements-2019-2020.pdf” button_text=”See Full Report” _builder_version=”4.6.6″ _module_preset=”default” header_level=”h1″ use_background_color=”off” custom_button=”on” button_text_color=”#0c71c3″ background_layout=”light” custom_padding=”0px|||||”]

          Our detailed financial statements are available here:<\/span><\/p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_text_color=”#93ad1e” min_height=”11px”]

          Where our Funding Comes From<\/h1>[\/et_pb_text][et_pb_code _builder_version=”4.6.6″ _module_preset=”default” custom_padding=”0px|||||”]