Services
General Community Resources
Calling 211:
211 Ontario is a free and confidential service that easily connects people to the critical social and community supports they need. When you reach out to 211, you are connected to a real person over call, text, or chat who will talk to you about your situation and refer you to the right program(s) or service(s) for you. Unlike search engines, 211 connects you to highly trained and accredited Community Navigators who provide you with a human touch for personalized solutions.
211 is Canada’s primary source of information for government and community-based, non-clinical health and social services. The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one.
211 is available by phone, chat, website, and text in different regions – dial 2-1-1 to connect to community services.
211 aspires to connect people with the appropriate information and services, enhance
Canada’s social infrastructure, and enable people to fully engage in their communities.
You do not have to give your name or personal details to ask for information.
United Way Centraide Canada and the 211 National Service Provider Network pride themselves in serving communities across Canada and upholding the highest ethical standards in our interactions and accuracy in our listings.
Click HERE for all the ways to access 211 in Ontario.
Calling 311
Call 311 for City of Ottawa services like garbage collection, snowplowing, by-law, long-term care and childcare services.
Ottawa Public Health
Ottawa Public Health: Neighbourhood Health and Wellness Hubs
In collaboration with city and community partners, Ottawa Public Health offers free drop-in services at accessible Neighbourhood Health and Wellness Hubs. Come speak to Ottawa Public Health and City of Ottawa staff. Services include: Vaccination, Employment and Social Services, Dental Screening, Parenting in Ottawa Drop ins, and Diabetes Screening. Check out the OPH website for a list of services, hours, and locations: Neighbourhood Health and Wellness Hubs - Ottawa Public Health