Welcome to our 2023 Income Tax Program
This program helps individuals living in the NROCRC catchment area who have a modest income and a simple tax situation submit their tax returns at no cost.
To participate in the NROCRC tax program follow these steps:
1. Check your Eligibility
Eligibility for a CRA Volunteer Income Tax Clinic
Do you have a low income? (under $35,000 as an individual, up to $45,000 for 2 people)
Do you have a simple tax return?
If you answered no to either of these questions, you are not eligible for the Community Volunteer Income Tax Program
Eligibility for the NROCRC CVITP clinics
Were you a resident of Nepean, Rideau or Osgoode on December 31, 2023?
Are you looking to have your 2023 tax return completed?
If you answered no to any of these questions, you are not eligible to have your taxes done by NROCRC this year. You are, however, still eligible to get your taxes done for free at other CVITP clinics. Information on other CVITP clinics near you may be found by entering "CVITP income tax clinics" into Google search. Click on "Free tax clinics" and then on "Find a tax clinic in your area".
2. Contact NROCRC
Contact NROCRC by sending an email to tax@nrocrc.org , providing your phone number and indicating that you wish to have a tax clinic appointment or by calling (613) 596 5626 extension 303 and leaving a message with your name and a phone number, stating that you wish to book an appointment. Please repeat your phone number to ensure we get it right.
3. Wait For Us to Contact You
Please note that we may take a few days to get back to schedule an appointment.
Please also note that we will call you from a phone that does not have caller ID. You will need to answer the call. We will call 3 times and on the 3rd call will leave a message that we are trying to reach you. If you don’t have a message box, then we cannot leave a message. If you don’t get a return call within 7 day’s please call back and leave another message.
4. Gather These Documents.
5. Notify us if you must cancel/reschedule your appointment/
Call (613) 596 5626 extension 303 and leave a message with your name and a phone number, or e-mail tax@nrocrc.org stating that you wish to cancel or re-book an appointment.
NROCRC
Emerald Plaza, 2nd Floor, Unit 240
1547 Merivale Rd, Ottawa
613-596-5626